Real Time control is available only on some non-video-enabled models. It is not available on models that can transmit video.
While you may not want to set Real Time control ON all the time because it greatly reduces your camera’s battery life, using it during setup can make setup easier and there may be other times when you want to be able to change your camera’s settings quickly, without waiting for another event.
It is recommended that you set up the camera so that you can use real time even if you don’t think you ever will. To do that, you must have your camera’s phone number. If you need instructions on how to find your camera’s phone number, please click here: Where’s My Camera’s Phone Number?
Adding the phone number to the app or portal:
On the camera settings screen either in the app or on the portal, enter the phone number and update the camera’s settings. The app is shown below but it’s in the same place in the settings on the portal.