have a replacement go live i have been waiting 4 days for customer service to transfer the data plan over . no repsonse from customer service or live chat. need help or need a refund. what is going on with the customer service?

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Neil Young

need help transferring the data plan to the new replacement go live.

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  • John Lockburner

    Are you sure it wasn't already done? A lot of times they will put your existing SIM card in the new camera. You also may have gotten an email with an approval to transfer link.

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  • Neil Young

    an email was sent to me on thursday the 20th. i was out of town without access to my email and the link expired. i need a new transfer link sent.

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  • John Lockburner
    • Edited

    Gotcha, what's the email address?

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  • Neil Young

    nyoung@northmspestcontrol.com

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  • Neil Young

    will you be emailing out another transfer link today?

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  • John Lockburner

    I forwarded your email to someone who can but I haven't heard back. Just keep checking for it.

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  • Neil Young

    thanks

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  • Neil Young

    have you heard from the person that will send the link?

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  • Wally Wally

    We have  been waiting for 5 days for someone to return our calls!

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  • John Lockburner

    Neil, you should be getting the email soon

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  • John Lockburner

    Wally, you left a message right? 

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