Pictures won't enlarge from thumbnails. I can look at it once, but won't enlarge again when I click on it.

Comments

3 comments

  • John Lockburner

    Android or iPhone? I would try restarting your phone and if that doesn't work log out of the app and back in

    0
    Comment actions Permalink
  • Dean Wood

    If I log out of the app and log back in, will I loose the thumbnail photos that are still there? I would like to keep those photos.

    0
    Comment actions Permalink
  • Elizabeth Swoope

    You may have to uninstall/reinstall the app. Everything will download again once you log back in. 

    Instructions for troubleshooting the app, including uninstalling/reinstalling, are in this article. If you are using Android, you also have to clear storage/data/cache before uninstalling and after reinstalling. Instructions are in the linked article.

    https://support.spartancamera.com/hc/en-us/articles/360041244413-Troubleshooting-the-app

    0
    Comment actions Permalink

Please sign in to leave a comment.