Pics on app won't load

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Leroy Viney

• November 21, 2022 13:54

Daily there are pictures that are sent to the app but only appear black. The pics will not load. Is this an overloaded server issue at Spartan?

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  John Lockburner

  • November 21, 2022 14:00

  That is usually poor signal to your cellphone. I get that if my phone is on wifi that isn't strong or believe it or not when my phone is showing 5g.

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  Leroy Viney

  • November 21, 2022 17:42

  I am also having the trouble when using Wi-Fi. It seems to be better or worse at different times of the day

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  Steven Eckert

  • November 22, 2022 17:02

  See my recent post "failure to update pics in Android app". Seems related. Pics arrive by email but not showing in app. Reinstall may fix it for a while. Not clear that the programmers are aware or working on it.

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  Elizabeth Swoope

  • November 22, 2022 23:33

  There are new versions of the app in beta so if this is a problem with Android beta, then it’s being worked on. If in production of either iOS or Android, it’s not being worked on in those versions of the app because those are being replaced.

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  Steven Eckert

  • November 25, 2022 13:18

  Happens for me in both production and beta version of the app.

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