Cracked PIR Lens - Where can I get a replacement

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Steven Belies

• December 10, 2020 17:00

I have two older GC-V4Gb cameras that the PIR lens have cracked and are letting water in when it rains.

I know these are out of warrantee and have already had to take them apart to let out all the water and dry. They still work fairly well although I do notice they don't always detect motion.

Does anyone know where I can get replacement PIR lenses for these?

Thanks

Steve

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  Elizabeth Swoope

  • December 10, 2020 17:11

  Please call 770-582-0004 or email support@spartancamera.com.

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  Steven Belies

  • December 10, 2020 20:36
  • Edited

  I called and left a VM earlier today before I posted this in the forum. So far no one has returned my call.

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  John Lockburner

  • December 11, 2020 12:11
  • Edited

  It's the busy time of year, they are returning emails and voice messages in the order that they are returned. You can try emailing sales at sales@spartancamera.com and tell them you need the fresnel lenses and they can probably take care of you.

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