Night pics are black even videos

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Rick Nail

• December 22, 2020 10:48

Night pics are very dark can't see them. New batteries and camera is still mounted in same place. I think IR has gone bad has only taken 1120 pics so far.

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  Elizabeth Swoope

  • December 22, 2020 11:39

  What type of batteries? Can you please post a screen shot of the status report from the app and one of the pictures? 

  https://support.spartancamera.com/hc/en-us/articles/360041970993-How-to-post-pictures-screen-shots-from-your-phone-to-the-Support-Forum

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