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  • John Lockburner

    Are you the admin or do you have guest access?

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  • Elizabeth Swoope

    Also, it’s best to use purge days (Settings tab in the app) rather than deleting photos manually. Default is 30, but set it to a smaller number. I use 7 on most of my devices, but 3 on one with low storage. Anything you don’t save will be deleted from the app after that number of days.

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  • Larry Feind

    I am a guest and it worked fine until a week ago

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  • Elizabeth Swoope

    When you delete photos from the new app, they are deleted from the portal as well (admin access). Therefore, only people with admin access can delete photos.

    Just use purge days to delete anything you have saved after a certain number of days. If you are used to deleted pics after two days or so, pick something like 3.

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