Deleted Camera

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Zack Fisher

• February 11, 2021 23:10

Deleted camera in app. When trying to re-add camera to app I get invalid registration code.

How do I get camera back to app? Do I need to get a new registration code?

It is a spartan golive camera.

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  Elizabeth Swoope

  • February 11, 2021 23:41

  You will need the camera in hand. With it in setup (on, screen is on, camera is on the network), press Menu, scroll to the fourth tab, and Register camera. Write that number down or have the app ready to go by tapping the + and typing the IMEI so that you are ready to enter the registration code when you get it.

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  Kurt Hargarten

  • June 23, 2021 23:53
  • Edited

  Elizabeth Swoope I am having the same issue. I don't get a registration code, just "Invalid Registration".

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  Elizabeth Swoope

  • June 23, 2021 23:54

  Kurt,

  You deleted your camera from the app and are trying to reregister it? or is this a new camera? 

  If it’s a new camera, do you have a data plan for it? What carrier?

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  Kurt Hargarten

  • June 24, 2021 00:07

  Herd360 just walked me through it, I didn't know where to go. Thank you.

   

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