Comments

11 comments

  • John Lockburner

    If you have an android phone go to the play store and find the Spartan app, scroll down the page a little and sign up for the beta program and then update to version 3.1.1, that should take care of it.

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  • bradley olson

    I clicked Join.
    While it says it may take a few minutes, it has now been 17.
    Any idea how long it takes to join ?

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  • John Lockburner

    Are you good now?

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  • bradley olson

    It never finished joining beta.
    I gave up after 3hrs.
    Uninstall/reinstall didn't help.
    So, dead in the water.

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  • John Lockburner

    What version is your app showing?

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  • bradley olson

    3.1.0

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  • John Lockburner

    At this point I would send an email to support@spartancamera.com and see what they can do. They may be able to instantly get you into the beta program.

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  • John Lockburner

    Bradley, do you have a Samsung phone by any chance?

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  • bradley olson

    Yeah John, an S20.

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  • John Lockburner

    Can you email me your phone number? I'm going to try and have someone give you a call, there's a new version of the app that they are trying to see if it fixes the Samsung phone issue. Email is johnny.lockburner@spartancamera.com

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  • bradley olson

    I'm at .....

    BTW - appreciate all the help today.

    I come to rely on these cams for great game pics and a bit of a security blanket along the property line.

    They work so well so much of the time (even during -30 polar vortex this winter!!) that when they go down I freak out.

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