App Malfunction

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Permanently deleted user

• May 27, 2021 13:56

Hello all,

 

I deleted and re-downloaded the app several times. I am recieving all of the photos the camera is taking however, when i click on the minimized version in the specific camera screen to pull up the photos the app is tweeking and sending me back to the main home screen. 

 

Any thoughts?

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  John Lockburner

  • May 27, 2021 14:19

  Go into the phone settings (not the app) and go to apps and then the Spartan app. Click on storage and you will see two options to clear the cache and clear the storage/data. Clear both of those and then uninstall and reinstall the app. Before opening the app go back into the phone settings and clear the cache and storage/data again. Then open the app and log back in, you should be good to go after that.

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