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8 comments

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  • John Lockburner

    Have you tried uninstalling and reinstalling the app?

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  • Randy St Germain

    Not yet. Is it a hassle?

    Does a person have to re-established shared camera IDs etc. or is that all stored at the Spartan server?

    Is this rare or have others had same issues?

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  • John Lockburner

    It's very easy and you don't have to redo anything, just uninstall and reinstall and log back in and everything should be the same as it was. Sometimes the apps gets glitchy and this will help a lot of the time.

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  • Dusty McGrorty

    I’m with Randy on this one. I’ve uninstalled the app and reinstalled it and I’m still having this issue. It will just unexpectedly shut down and you have to log back in. I feel like they just need to update the app and address this issue. It actually shut down while I was trying to write this. Hopefully it they fix this issue soon.

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  • John Lockburner

    There will be updates coming soon

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  • Ritter Bopp

    I’m having issues getting my camera operational after only 2 months of not using it. I thought I’d just turn it back on and receive pictures and videos again, but no, currently I’m jumping through every hoop I can just to set up a game camera. It really shouldn’t be this hard.

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  • Randy St Germain

    Is it a 3G model? If so, maybe the cell provider stopped supporting it.

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  • Elizabeth Swoope

    Ritter Bopp

    Since your problem isn’t related to the app, how about starting a new thread. What is the exact model of your camera (from the sticker above the LCD panel)? Is it on your cell phone plan or on a Spartan data plan? Is it connecting to the cell network?

    Can you please be specific about exactly what things you’ve done and what the results were? “jumping through every hoop” isn’t specific enough to know what you have or haven’t tried and what the results are.

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