GoLive status report

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Mikel Diwan

Recently I am getting repeated notifications on my phone that a status report has been received from my GoLive camera.  I'm getting 4-5 per hour but not at any specific interval.  The camera is set to only send a status report daily at 5:00 am.  Anyone know what may be causing this or how to address it?  Thank you.

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  • John Lockburner

    The camera sends a status report with every picture so there's a chance it's trying to send a photo but can't and is just sending the status report, it might be caused by a bad SD card. The camera will also send a status report if it's being moved, so it's possible the camera is being stolen or more likely it's on a tree blowing in the wind possibly? You can turn of status report notifications in the app under settings if you'd like. Is the cameras firmware up to date?

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  • Mikel Diwan

    Firmware appears to be current.  It is set to send a status report daily at 5:00 am and 1 pic at 12:00 pm so I know its still on my tree.  The pics have been coming thru as scheduled so I will turn off the status reports and see what it does.  It's 3 hours away but I will replace the SD card next opportunity.  Thanks for the ideas. 

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  • Tony Drake

    bought new Ipone 15 max pro .. now go live wont work from phone!! works from mac computer!! Any suggestions?

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  • John Lockburner

    Tony, try logging out and back in to the app. If that doesn't do it uninstall and reinstall the app.

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  • Tony Drake

    thank you John I uninstalled it and reinstalled it and it works fine now thank you so much

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