some cameras have not changed to non-DST

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Robert Kepple

• November 06, 2023 16:19

As of 11 AM this morning (Monday), 8 of my cameras (most of the GoLives but a few Gocams) are still using DST instead of changing to non-DST on Sunday morning.  All cams have up-to-date firmware; includes both Verizon and AT&T units).  Any suggestions of how to trigger the change to non-DST?  They are 300 miles away so I'm looking for a way that does not require a physical visit to the camera.  Thanks, Bob

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  John Lockburner

  • November 06, 2023 16:26

  Request a status report and that should take care of it.

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  Robert Kepple

  • November 06, 2023 16:55

  John,

  Do you mean request it using the "Status Report" option of the "Camera Options" page in the phone app?  I have 4 daily status reports scheduled for each camera but they are currently coming in the wrong time due to the camera not being on non-DST.

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  John Lockburner

  • November 06, 2023 16:57

  If you go to the status report on the app in the top right it should say "request". Tap on that and it will request a status report from the camera.

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  Robert Kepple

  • November 06, 2023 17:09

  John, Thanks I see it now.  I will give that a try.

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