GoCam continuously sending 'E' pictures

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Paul Ternes

One of my GoCams (that's using premium credits) has for the past 2 weeks, been randomly sending up to 30 E pictures per day that are not in the settings. The camera setting have 2 event pictures scheduled per day but pics are not taken at those preselected times. I spoke today to Spartan tech support. we updated firmware, formatted memory card and reset at camera. It's still sending E pics, every couple minutes.

Grateful for any help!

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  • John Lockburner

    Those are the things I would have tried as well, also check and make sure that the time zone is set in the camera setting on the app.

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  • John Lockburner

    What is the camera model?

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  • Paul Ternes

    The time zone is correct and the same as my other 3 Spartan cams.

    Camera model  GC-Z4Gb2  (s378Z)  Verizon

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  • John Lockburner

    Is there anything in the pictures or are they empty?

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  • Paul Ternes

    The pictures are of an open field. Good quality pic, nothing moving.

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  • Paul Ternes

    If this is helpful, The pics are not in order chronologically in the portal. A pic taken a few minutes ago may be the fifth in order of pics shown.

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  • John Lockburner

    Yes, that is helpful, thank you.

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  • John Lockburner
    • Edited

    I would definitely try a new SD card, install the new card and format it in the camera and then default the camera using the cameras menu.

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  • Paul Ternes

    I'm thinking the same thing. Thanks, I'll let you know-

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  • Paul Ternes

    New SD card installed and formatted. 3 hours and no unscheduled E pictures! 

    I stuck the questionable SD card into my PC. Windows 11 instantly recognized it as a defective card.

    Thanks for your help!

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