Internal camera problems

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Luke Bumbalough

• May 31, 2024 01:33

I have a spartan GoLive (GL-VLTEb) Recently a bunch of ants got inside the camera and made a nest. I took the top of the camera off and cleaned out everything that I could. The internal camera seems to still be ran in g blurry pictures. is there anything you guys could do? Iv had this camera since 2021 and has never had a problem with it

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  Elizabeth Swoope

  • May 31, 2024 02:19

  Please get in touch with support, support@spartancamera.com or 770-582-0004 8:30 am - 6:30 pm Eastern M-F. Ants can ruin cameras but maybe yours just needs cleaning inside.

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  Luke Bumbalough

  • May 31, 2024 11:54

  Ok, I will.
  I did clean the camera lense and the screen looking out of the whole camera itself and it definitely helped but is still taking blurry pictures

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  Luke Bumbalough

  • May 31, 2024 11:55

  Is there anyway to share the pictures of what it’s doing?

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  John Lockburner

  • May 31, 2024 11:56

  If you set your phone to desktop mode you should see the insert image icon to post pics

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  John Lockburner

  • May 31, 2024 11:57

  Also you'll want to put that camera in the freezer for at least 48 hours to kill all of the ants and eggs.

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