Something weird is going on

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William Shores

• October 28, 2018 17:22

One of my 16 cameras has stopped taking pictures . I generally delete my pictures. The oldest pictures I have is from last Thursday. The last update that is shown is the 24th (I think). It shows good power and good signal. I attempted to get and update today . It has not completed this task. Any ideas?

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  John Lockburner

  • October 28, 2018 19:13
  • Edited

  Are you using premium and do you have credits? How's the P# been on the bottom right of the night pictures?

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  William Shores

  • October 28, 2018 20:22

  The P#’s are a 5. My assistant handles the premium credits. She told me that she bought enough to run all the cameras for more than a year. I will check with her tomorrow.

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  John Lockburner

  • October 28, 2018 21:43

  Sorry Larry, I didn't realize it was you posting. You should definitely have plenty of credits left. You don't need to delete the pictures. They automatically delete from the portal after 30 days.

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  William Shores

  • October 28, 2018 21:56

  I meant that I delete them from my e mail. I will get my assistant to check into this tomorrow.

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