Registration

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Boe Strange

• December 03, 2018 19:11

When I try to register- I get Sever error!
What does this mean?
Capt Strange

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  John Lockburner

  • December 03, 2018 19:15

  Did you purchase a data plan?

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  Boe Strange

  • December 03, 2018 19:17

  Yes sir
  Been on phone with Verizon for 30 min - I already have 8 cameras setup - just purchase 4 more - I am familiar with process - just have not had this issue registering before - called spartan support - waiting on call back

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  John Lockburner

  • December 03, 2018 19:24

  Make sure Verizon set you up as a user supplied device. I have seen them make that mistake before. Is it just one of the 4 new ones giving you problems?

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  Boe Strange

  • December 03, 2018 19:26

  All 4 giving same message

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  John Lockburner

  • December 03, 2018 19:32

  How long ago did you activate them? Sometimes it takes a while with Verizon. Do you have one of the working cameras close, you could try swapping Sim cards.

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  Boe Strange

  • December 03, 2018 19:34

  I will try that
  Ty for support
  Safe hunting

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