Server Issue

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Casey Wallace

• December 03, 2018 03:08

ATTxb will send daily status reports but will not send pictures.
I attempted to send a test picture today and ‘server issue’ message appeared.
Credits and data are not expired.
The camera has a signal.

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  John Lockburner

  • December 03, 2018 03:14

  Try defaulting the camera in the cameras menu. Is the firmware up to date? I would double check the credits too, getting a status report but no pics is usually a sign of out of credits.

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  Casey Wallace

  • December 03, 2018 03:55

  Thanks Johnny you’re always a great resource.
  It appeared I was out of premium credits... It gets confusing having multiple cameras.

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  John Lockburner

  • December 03, 2018 09:21
  • Edited

  Glad you got it and it was something simple. Remember all your cameras get their credits from the same place (you don't need to purchase credits for each camera) so as long as you never have a credits remaining as zero you should be fine.

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