not getting emails

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dalef

• December 24, 2018 22:15

  My new GC-Z4Gb is uploading new photos to the web site, but I am not getting emails. Under delivery options, there is a 0  for recipients. I have not been able to fix that.

   I have verified my email address twice. I get the email and click on the verification link. If I am missing a setting, I have not been able to find it.

 

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  Elizabeth Swoope

  • December 24, 2018 22:49

  On the portal, did you enter your email address under ACCOUNT > EMAIL CONTACTS before choosing DELIVERY OPTIONS?

  Are you using the app?

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  dalef

  • December 25, 2018 14:00

   Thank you for the tip.

  I resolved this last night. I remembered that my older camera had the email configured on the camera settings itself. I switched the mode from premium to auto and then entered my email address in the camera settings. Now it is sending the pictures in e-mail.

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  John Lockburner

  • December 25, 2018 14:41

  Glad you got it, have you tried premium and the app instead of using email?

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  Katie Egbert

  • April 15, 2019 14:24

  How do you stop the emails. I use this camera for my entry. I just want to see pictures on the app. I don’t need them to go to my email. I have unmarked my email in delivery and updated but it doesn’t stay unmarked.

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  John Lockburner

  • April 15, 2019 14:32

  Log into the online portal and click cameras and then delivery options. You should see your email address checked off, uncheck it and then click update and you should not be getting the pics through email anymore.

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