not getting status report emails

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Jeff Baker

• January 22, 2019 12:27

On both my cameras (3g and 4G/LTE Verizon) I stopped getting the status report email after Thursdays report. The 3g camera would also email me pics along with them going to the portal. I am not getting the pic emails either as of Friday. Both cameras are still taking pics and the pics are on the portal.

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  John Lockburner

  • January 22, 2019 19:03

  Did you look on the portal and see if the email is still checked off?

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  Jeff Baker

  • January 22, 2019 19:16

  both camera's have the email address to send status reports too and the 3g has the box check for the picture email.

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  John Lockburner

  • January 22, 2019 19:24

  There is a link on the portal to verify the email address, maybe try that.

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  Jeff Baker

  • January 22, 2019 20:20

  Don't see the link. 

  I haven't changed anything prior to the emails not being received (or received)

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  John Lockburner

  • January 22, 2019 20:28

  Try this link
  https://www.spartancamera.com/email-verification

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  Jeff Baker

  • January 22, 2019 21:47

  Ok I did that. Now we’ll see what happens.

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  Jeff Baker

  • January 22, 2019 21:58

  Did “take a photo” on my 3g and I got the email. Maybe that fixed it. Thabks Johnny...again

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