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  • John Lockburner

    After you request the HD image it won't be sent until the next time the camera checks in sending a picture or status report. Sometimes if your batteries are low or signal is poor it might take multiple attempts or might not come at all. What model is your GoCam? GC-????

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  • Kent Norris

    GC-Z4Gb- have 2- 6 volt externals at full charge-status report is ' request hi res image" pending-that was 11 hours ago and still no image- I dunno as  2 days ago received them in 10 mins-thanx kent

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  • John Lockburner

    Have you gotten any pictures since the request? Also make sure the time zone is set in the settings and that power save is turned on.

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  • John Lockburner

    Is the cameras firmware up to date?

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  • Kent Norris

    working this am- maybe some glitch-but have pics this morning and that HD pic-thanx

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