Camera sending status reports no pics

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Permanently deleted user

• March 24, 2019 14:10

I have 4G Blackout on Verizon network.  Been in the field working fine for 5 months.  Has Herd 360 battery/solar setup.  The last 3 days it quit sending pictures.  It doesn’t send if there is activity or the scheduled pictures either.  It is still sending daily status updates.  

It shows full power, has a 32 gig card with 10% or 3GB remaining.  This camera has worked like a charm.  Any idea what could be going on?

 

Thanks in advance

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  Permanently deleted user

  • March 24, 2019 14:24

  That should have said I have 3 MB left not 3 GB.

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  John Lockburner

  • March 24, 2019 14:27

  Usually getting your daily reports but no pictures is a sign that you are out of premium credits. 

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  Permanently deleted user

  • March 24, 2019 15:19

  I have plenty of premium credits left.  My other cameras are sending pics no problem.  Any thing else that might cause this?

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  John Lockburner

  • March 24, 2019 15:34

  The memory card could have gone bad. Check the picture numbers on the portal and see if they are in sequence or if they are numbered the same or possibly missing gaps.

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  Permanently deleted user

  • March 24, 2019 16:29

  I have plenty of premium credits left.  My other cameras are sending pics no problem.  Any thing else that might cause this?

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  Elizabeth Swoope

  • March 24, 2019 16:43

  As Johnny posted before your last post, a bad memory card can cause that. I have had that happen with a camera that worked like clockwork and then struggled to do anything other than send a status report. When I looked at the memory card on my computer, the file names were all sorts of weird characters.

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  Christopher Beck

  • October 13, 2020 21:53

  So if I have 15Gb out of 30, and I’m able to update settings and receive status reports nightly, with 8 premium credits left, the problem is likely to be my SD card?

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  Elizabeth Swoope

  • October 13, 2020 22:03

  Christopher,

  The SD card is the first thing to check. If it's not convenient to replace the card, try formatting it from the app. That may fix the problem.

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