Updated mobile app to be released on March 19, 2019

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Elizabeth Swoope

We are proud to announce an updated mobile app will be available this upcoming week on March 19, 2019!

Click here to view the full list of the features in this update. The following are some highlights:

  1. Account Login. You can now log into your Spartancamera.com account from the app to view the cameras and images instead of entering the Account ID/Access code. 
  2. Add New Camera directly from the app.
  3. Account management can be done from the app.
  4. Manage and share camera directly from the app.
  5. Improved Auto Purge function.
  6. Save favorite photos in your photo gallery.
  7. Enhanced "Take Photo Now" function on supported models.

We are excited to introduce our new app which will give Spartan users more control over their cameras while using their mobile phone or tablet. With the app on your phone, you can be anywhere monitoring the activities in front of your camera. In this update, the app will be adding functions that previously were only available on the website, which will reduce your need for computer access.

Please read below an important change regarding photo access for the new app:

The Premium service allows the user to access their photos anywhere for up to 30 days. After you update to the new app, you will be prompted to save and archive photos older than 30 days. In the future, if you want to save photos before they are purged after 30 days, please use the Save button to save your photos. The saved files will be saved directly to your device gallery or photo album.

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57 comments

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  • Jeremy Collins

    What models will support the enhanced function ? All of mine are z4

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  • John Lockburner

    All of the cameras will work with the new app

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  • Elizabeth Swoope

    Jeremy, if you are referring to the enhanced take photo now, that is for the older 3G models. 

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  • Permanently deleted user

    So did the update ever take place? Nothing new or updates on my app?

     

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  • John Lockburner

    iOS is out, Android has been released and just waiting for the play store to update it.

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  • Permanently deleted user

    Ok great! I have Android. Thx

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  • Mike Clark

    I updated my app on my phone. I choose no on the archive question & it never goes any further than the next page with the Spartan logo. What am i doing wrong?

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  • John Lockburner

    Have you tried closing and re opening the app or restarting your phone?

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  • John Lockburner

    How long has it been? Maybe it's deleting the old photos.

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  • Mike Clark

    I'm just going to delete & reinstall after i purge for 1 day. Thanks!

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  • JEFFREY PRATSCHER

    people who have guest access to get photos, do they also have to update there app,

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  • Elizabeth Swoope

    japratscher,

    Everyone has to update.

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  • Scott Cagle

    Tell me if I'm correct. Folks that did have GUEST ACCESS will now have to open an account with the Spartan Portal to be able to continue as a guest correct??

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  • John Lockburner

    If they did not already have an account then yes they will.

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  • JEFFREY PRATSCHER

    so they have to have there own account on my camera, that means they have control over the settings, my personal info, etc. that does not seem right, 

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  • John Lockburner
    • Edited

    No, they have their own account that has nothing to do with your cameras at all. When you share with them you also have the option to share admin and guest access just like always. All the creating account does for them is add an email to their app to link the shared camera(s) to.

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  • Jeremy Collins

    IF they are and guest and you then you decide you dont want them to see your pics  anymore! how do you go about them not seeing pictures anymore in the new app?? i know the old way i could change the access code?  i need to know this before deer season! lol.

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  • John Lockburner

    You go into the shared settings on your app and remove that person. Nice thing is you can remove one person at a time and don't have to change any codes. This way if you don't have to change the code and then give the new code to people that you still want to receive the pictures.

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  • RICHARD LIND

    Old app still work? Cuz I cant change settings, or schedule a settings update from cam to server, or anything from old app.

    I'm using version 2.0.0

    I don't see a new version on app store yet.

    tnx

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  • John Lockburner

    Just waiting for the android version to update at the app store, IOS is already available. Your old app should still be working fine. Do you have any commands pending already?

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  • RICHARD LIND

    idk. I changed the settings on camera out in woods today. now I see request update settings is complete when I look at app.

    I don't see any pending., but in app the settings are different than I put on cam. for example I said video, but app says picture.

    I have never received a pic from woods, but did from home when I bought the cam.

    I have the limit of pics to be sent set at ZERO, and I want to change that from the app, but it wont allow me to change anything, just view settings.

    not having much luck...

    thanks for any advice.

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  • RICHARD LIND

    actually, I am on my.spartancamera.com    I think its a desktop version on my cell.  that's not the app I guess.

    I cant get it to respond, even on my laptop.

    i'll probably wait for the new version app to try and deal with this, but should be able to get things going from the my.spartancamera.com, login,,,no?

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  • John Lockburner
    • Edited

    Your pic limit should be set to zero for unlimited pictures. When you look at the settings screen do you see the "update" and "retrieve" buttons at the bottom of the screen? When was the last time you used the camera and had it send a picture? You may be out of premium credits.

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  • RICHARD LIND

    I wasted a lot of money on Spypoint Link, just not strong enough for signal.  Spartan has better signal strength,  and now hoping to get the Spartan to send me some pics,,,would be so nice...

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  • John Lockburner

    Yes you should from my.spartan. Click on the account tab and look at your credit history and see if you have any premium credits remaining.

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  • John Lockburner

    We'll get you going Richard

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  • RICHARD LIND

    Thanks,,i guess im trecking back out into the snow to check those things,,,,i'll also look into premium credits,,,if I can figure out how.

    wish I could do these things from my cabin in front of my woodstove!

    thanks for the clues....be back in a while

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  • RICHARD LIND

    I'll buy like 8 more spartans if I can !!! :)

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  • John Lockburner

    You might be able to do it from the cabin, check those credits and let me know. Also if you want me to take a look at things email me your log in information at johnny.lockburner@spartancamera.com

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  • RICHARD LIND

    says free premium credit expired 3/16/19.

    I updated cc info,,,(they already had it)

    it says I have no wireless subscription on account.  this I don't understand. I have Verizon cell. I thought I connected these two when I did initial setup...

     

     

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