Settings to send Images
Camera is working. I can see images on Camera Management when I log into SpartanCamera online.
Service is Verizon and I have premium credits.
2 issues -
the mobile app isn't showing current images, I can only see old pictures from 3 weeks ago. From the online SpartanCamera management webpage when I click Mobile Access it tells me "Sorry the page can not be found!"
I'm getting every image emailed to me. I'd like to turn off emailing images and only see images on the mobile app.
Any suggestions on how to accomplish this feat?
-
Are the new pictures showing up on the online portal? When you logged into the app after it updated you used the same username and password as you are using for the online portal correct? What type of phone and what version is the app? just tap the info tab on the app to find the version.
-
On the camera itself if you want the photos sent to the app the camera must be set to premium, not set to auto. In the settings in the app auto download will automatically download the pics to the phone without you having to tell it to. Also check your permissions for the app and make sure that they are all allowed.
on the delivery options page you should be able to uncheck your email address and stop the emails. Just click the update button after you uncheck it
-
Johnnydeerhunter,
Where is this Delivery Options page that you are mentioning above? Im having the same issue in that im getting lots of emails that I don't want. My app is also performing perfectly I'd just like to turn off the emails and I cannot find where to do this.
Thank you.
-
Go to the help tab on the app and sign in if you aren't already. Then tap on the bars up top And then camera management on the drop down menu. Then tap on menu>camera> delivery options and you should see the email addresses there. Uncheck them and click the update button and you should be good to go.
Please sign in to leave a comment.
Comments
15 comments