New app - admins do not have “share camera” on drop down menu of cameras

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Glenda Rupert/Find Toby in PA
  • Edited

I have designated a person to be an “admin” but they do not have “share camera” on the drop down menus of the cameras. I have double checked she has admin rights and have saved. She has logged out of the acct and logged back in. 

I thought admin rights had the ability to share a camera. They do have the option to change camera settings. 

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  • Elizabeth Swoope

    The cameras can only be shared by the account holder. 

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  • Glenda Rupert/Find Toby in PA

    Then, I misunderstood. So, the admin can just change the settings, not “share camera”? 

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  • Glenda Rupert/Find Toby in PA

    I just reread it and that is correct. Thank you. 

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  • John Lockburner

    If you want this person to be able to share and you trust them with your information have them log into the app using your username and password.

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  • Glenda Rupert/Find Toby in PA

    That’s what I was wondering.  If she can log in, using my information without any conflict. Spartan is not going to say for example “someone else is logged in using that same log in information”. She is our tech guru and needs to be able to have access to use the share camera option when I need her to. 

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  • John Lockburner

    There should be no problem at all if she logs in with your info. I use my phone, my computer and a tablet and log in using the same username and password which is basically the same thing you will be doing.

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  • Glenda Rupert/Find Toby in PA

    Awesome. Thank you. 

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  • Elizabeth Swoope

    I have the app installed on four iPads, two Android tablets, and two Android phones, all logged into my account. That’s not counting logging in with a browser on several computers, sometimes more than one browser tab at a time and/or two or more browsers at a time.

    Spartan doesn’t limit the number of simultaneous logins, as far as I know.

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  • Glenda Rupert/Find Toby in PA

    Thanks. We have an arlo go and it will not let two people be logged in the same account at the same time. So, if a setting needs changed or a person added, etc. I have to log out to let the app savvy person make the changes. And then I can log back in. 

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