GT-ATTXB continuously taking pictures

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Dan Beddow

Camera has been working great for over a year. Last week it started taking and sending pictures continuously. This only happens in the day light. I power cycled it and made sure there wasn’t any movement in front of it. I have set the interval to 60 minutes so it doesn’t fill up my in box. The reason for the trigger is motion. Thanks in advance for any help.

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  • Elizabeth Swoope

    My first guess would have been ants but if you’ve been to the camera. You’d have noticed ants.  Wasps can cause frequent false triggers and so can the tip of a vine or other vegetation but you usually see the culprit in some of the pics (but not always, if it happens to be something to one side that is just barely inside the trigger zone but not quite in the field of view, like a thin branch.

    Can you post a daytime picture from it? How much time is there between pics when you don’t have the trigger interval set to 60 minutes? 

    Is it facing an area where there is both light and shade? 

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  • Dan Beddow

    There is both sun and shad where it is pointing.  However, I have had it in this spot for over year.  I did make sure there wasn't any branches that could cause the trigger.  Also, when I was on site and restarted it, there wasn't any wind.  Below is a pic from this morning.

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  • Elizabeth Swoope

    If you have areas that are really cool (like deep shadows) and areas that are full sun, you have areas that have a lot of temperature contrast. That’s part of how the cameras detect movement, moving differences in temperature as the air moves.

    maybe someone else has some other ideas, but that would be my guess.

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  • John Lockburner

    Only way to know for sure is to place something in front of the camera or bring it inside and put it face down in a closet and see if it still triggers constantly. I have a few places that certain times of the year for two or three weeks will trigger constantly during the day like that.

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  • Elizabeth Swoope

    Since this is only happening during the day, it’s unlikely that you have a “runaway” camera, but testing it in a closet or drawer, as Johnny suggested, will verify that.

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  • Dan Beddow

    We have a lot of cloudy weather the past week so there shouldn't have been too much of a thermal delta.  I am going to pull the camera and try it indoors to test that theory.  Also, just prior to the camera going on the blink, I received a picture of what looked like a bird up close.  Maybe it was a woodpecker that damaged the sensor.  I'll take a closer look.  Thanks for help.

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  • John Lockburner

    Woodpeckers are notorious for poking holes in the sensors and that will effect sensing. Keep us posted on what you find either way please.

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  • Dan Beddow

    Looks like a woodpecker.  I wish I would have looked closer when I restarted the camera last weekend.  Any ideas if this can be fixed?

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  • Elizabeth Swoope

    Please get in touch with tech support. support@spartancamera.com or 770-582-0004 9 am - 6 pm M-F Eastern.

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  • John Lockburner

    Well that stinks

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  • John Lockburner

    I checked and it is a part that can be replaced. Cost is around $10 plus shipping and handling. Fill out this RMA form to get the ball rolling to send it back.

     

    https://www.hcooutdoors.com/support/warranty-rma.html

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  • Dan Beddow

    Thank you for the response.   The HCO site wouldn't take my password.  I tried to reset the PW but it kept telling me my link expired.  I submitted a support request through the spartancamera site instead.   I expect the Support team will send me a form.  Thanks again for your help.

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  • William Shores

    I have the exact same thing with 2 cameras right now . They both started this week. It is annoying. I am going to drive 150 miles one way to check it out.

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  • Elizabeth Swoope

    Larry,

    Ants can cause the problem, as can vines or seed heads or branches that are just out of the frame but are still in the detection zone. It’s very annoying.

    I hope when you get to the cameras you find something very obvious.

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  • coatue65_12098

    I have learned that taping over most of the sensor works well for me.

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