Constant photos

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James Hiteshue

• May 20, 2019 00:41

Replaced batteries today and now the camera is sending photos to me every few seconds. 200 photos and they keep coming. I’m about an hour away from the camera

No bugs, leaves, shade issues. Nothing changed except new batteries.

Any ideas of help?

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  John Lockburner

  • May 20, 2019 01:15

  There's not a T on the bottom of the pics is there? Maybe you accidentally turned on time lapse. Are you using premium?

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  Elizabeth Swoope

  • May 20, 2019 01:48

  You’ve covered the big things that I’d check. 

  The infostrip is showing M? (Sorry, I have to ask.)

  I’d increase the trigger interval for now to something like 10 or 15 or 30 minutes or even an hour. I’d be interested in seeing whether it continues at night. 

  The only way to test whether there’s something wrong with the PIR is to put it in a dark place where there’s no chance of movement, like a closet or drawer. That would be what I would try. If you’re in the field, you should be able to block the sensor with something just to see if it keeps taking pics even when there’s nothing to sense. If that’s the case, you’ll need to contact tech support and get an RMA.

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  James Hiteshue

  • May 20, 2019 01:53

  Yes a T in front of the date. Can I turn that off remotely???? Or do I need to be at the camera ?

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  John Lockburner

  • May 20, 2019 01:59

  If you're using premium then go to the camera settings on the app or the online portal and turn time lapse off

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  Elizabeth Swoope

  • May 20, 2019 10:00

  Ah, so something did change. I’m glad it’s something simple. It’s the last setting under Trigger Settings.

  

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