New app won’t download pics unless open

Comments

3 comments

  • John Lockburner

    I'm not familiar with the iphones but Liz should be checking in soon.

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  • Elizabeth Swoope

    Downloads work on my iPads. I don’t have an iPhone and I’m not good with iOS. 

    May be best to call tech support, 770-582-0004 9 am-6pm Eastern M-F.

    i have the same problem with Android. Could be my old phone.

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  • Calvinlowe

    Sounds like a flaw in the app. Tech said they’d call me back with a solution after they investigate further. I really hope they stick to it and get this resolved.

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