pictures disappearing after request to "download HD image"

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Robert Kepple

• June 05, 2019 10:24

When I use the web portal to view pictures and then request "download HD image", the request is correctly queued for the camera to process BUT the picture is immediately removed from the display of the thumbnails of images available for viewing.  So far, the request for the HD images has also not be fulfilled. Any ideas about what is wrong?

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  John Lockburner

  • June 05, 2019 10:49

  It moves that image to the first pic in the gallery. You won't get that HD image until the camera checks in sending another picture or status report.

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  Robert Kepple

  • June 06, 2019 10:12

  Thanks, I wasn't aware of the "feature" that moved the image to first picture in the gallery.

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