Remote Camera settings update lag

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8 comments

  • John Lockburner

    The settings update or any other request you make won't happen until the camera checks in by either sending a picture or status report. Sometimes if the signal is poor or batteries are getting low it may take a couple of attempts.

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  • Elizabeth Swoope

    You are on the right road setting up events to get pics at specific times. If you don’t want to wait until those times, you can add some more events and just have the camera send a status report every couple or three hours.

    My cameras are set to send pics at 9 AM, 3 PM, and 9 PM; status reports at midnight (the default event 1), 3 AM (takes care of time changes spring and fall), and either a photo or a status report at 7 AM (so I have time to request HD pics and/or photos from overnight pics), noon, and 6 PM. That way, I don’t have to wait more than 3 or 4 hours for requests to be completed, except in unusual circumstances.

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  • sp_local1

    Ah ok, that’s why they updated so quickly yesterday, I was in the camera view to trigger a picture and thus update the system. Great suggestion to add some status updates throughout the day to trigger any camera requests. Thanks for the info.
    By the way I noticed a live view webpage on Spartan website. Are you guys working on a live view option for the GoCam?

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  • Elizabeth Swoope

    I think that live view was for photos coming from cameras in different locations. I’m don’t think it’s been active in a while, but I’m not sure. 

    If I’m at the camera and want to update settings, I request the setting update, then take/send a manual photo to trigger the setting update, and then take/send another manual photo to be sure that it has changed (especially for something like thumbnail size that’s easy to tell). 

    Whenever I “touch” a camera, I take/send at least one manual photo.

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  • sp_local1

    How do you take a manual photo? I don’t see that in the app camera settings?

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  • Elizabeth Swoope

    It’s not something you do from the app. It’s just to test the camera when you are setting it up.

    With the camera in setup mode and logged into the cell network, point it at something, press OK to take a picture and OK again to send the picture. Watch the screen. What you see varies by camera model, but you should see something along the lines of “Setting”, “Sending” (it may be 1/9 or 1/10), and then the important thing is “Sent”. That says that you should get a photo. If you don’t, there should be some sort of error message.

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  • sp_local1

    Oh I understand, I missed the part in your post about if I am at the camera...
    Thanks for the info you guys have been very helpful.

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  • Elizabeth Swoope

    I apologize for not including the instructions. I’ve posted the steps a bunch of times recently and just wasn’t keeping track of whether I’d posted them in this particular thread. Any time I mention taking a manual photo, I need to include the instructions, just in case.

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