Status Report

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ozarkmtnhunter

• June 23, 2019 14:39

I let my premium credits expire so I quit getting pics and status reports for a few days until I purchased some more.   Now I do not get my daily status reports or the daily scheduled pic emailed to me.  I still am getting pics of deer when they trigger the camera though.  I went back and checked my settings and delivery options and everything looks ok to me.  Any ideas?

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  ozarkmtnhunter

  • June 23, 2019 14:42

  Also I can manually request a status report and the next time a deer or animal triggers the camera I get the status report that I requested so I know it can send them.  It is only the schedulued events I am not getting.

   

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  John Lockburner

  • June 23, 2019 14:53
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  You should still have gotten one scheduled status report a day even when your credits ran out. Maybe the camera defaulted itself somehow. I would try doing a settings update (like you changed some settings) and see if that takes care of the problem.

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  ozarkmtnhunter

  • June 23, 2019 14:55

  I did get daily emails saying my credits had expired.  They were going to my junk folder.  I purchased the credits then.  I have been doing the updates but nothing is working so far.  I have been checking my junk folder also and they are not going there. 

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  John Lockburner

  • June 23, 2019 14:58
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  How's the battery on the camera? Check the P# on the lower right of the photos on the last few night pictures

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  ozarkmtnhunter

  • June 23, 2019 14:58

  3

   

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  ozarkmtnhunter

  • June 23, 2019 14:59

  I dont think that is the issue because when deer get in front of it , it snaps away for as long as they are there.

   

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  John Lockburner

  • June 23, 2019 14:59

  P3 is really getting low especially if they are lithium batteries. I think that's your problem. Low batteries will cause the camera to miss scheduled events. Are you seeing that P3 during the daytime too?

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  John Lockburner

  • June 23, 2019 15:02

  Yes, the camera will still send motion pics and requested status reports for a while after the batteries start getting really low. Missing the scheduled events is a definite sign of low battery.

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  ozarkmtnhunter

  • June 23, 2019 15:03

  Ok I will go to the cam and change the batteries and see what happens.  Thanks for your help.

   

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  John Lockburner

  • June 23, 2019 15:05

  You're welcome, let us know how you make out.

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  ozarkmtnhunter

  • June 25, 2019 10:00

  New batteries fixed the problem.  All good now.  Thank you jdeerhunterpics for helping me.

   

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  John Lockburner

  • June 25, 2019 10:02

  Glad you're back up and running!!

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