Verizon 3G

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Chad Timmer

We have two 3G cameras. One would require a RMA because all daytime pics come to us blacked out but we were wondering if we could trade the old 3G cameras in since they will no longer have service for discounted pricing on new Verizon cameras, is that an option?

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  • John Lockburner

    There is an upgrade program. You don't trade in your old cameras but if you have a 3g camera you are able to buy a 4g model for $250

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  • gator

    i have a verizon 3g that has become sporadic. sometimes it will send to email an not phone some days i get my event photo somedays i get nothing! cameras 3rd season any ideas seems like when i got put new batteries an format then send pictures works for around 20 days 2-300 photos then goes goofy!

     

     

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  • Elizabeth Swoope

    Gator,

    What kind of batteries are you using? What is the P number on the info strip of night photos? What’s the signal strength generally?

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  • John Lockburner

    Does sound like something with the batteries. Do you have real time on or off? Are you using the app and premium service?

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  • gator

    Batteries energizer not lithium
    P 5
    Battery life on that app shows 3 bars 5.1v
    Signal normally 2/3 bars
    Real time on premium credits with the app

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  • John Lockburner

    Real time on is really going to eat up your batteries and once you start seeing anything other then 5.7 volts then it's time to change them. The night time pics are still showing P5 or was that a day photo?

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  • Elizabeth Swoope

    Alkalines, low signal, and real time on likely are causing short battery life. 

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  • gator

    I will try new batteries turn off real-time an yes on the p5 but that was on the 21st but was at night this camera has worked great under all the same settings batteries an cell service the first two years maybe cam getting a little old but also didn’t know if the 3g going away might be affecting something

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  • John Lockburner

    The 3g going away shouldn't effect the camera at all. Is your firmware up to date?

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  • gator

    Last update is 5-29-17 but doesn’t show an updates

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  • John Lockburner

    That should be the most recent firmware

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  • Permanently deleted user

    Verizon Wireless customers with older devices still reliant on 3G CDMA technology will be able to continue using them on Verizon's network until the end of 2020. The wireless giant confirmed this week it is postponing its retirement of 3G service for a year.Aug 1, 2019

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