No pics to text since 2am 8/2

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John Jackson

Last night I stopped getting pictures to text at around 2am, instead getting a message from “Unknown” with content of “message not found” for every picture my cameras take. For reference I have 9 cameras, 2 of which are AT&T and the rest are Verizon. My cell service is AT&T. Pics are showing up in the portal and in the app. This is happening for the 3 people setup to receive delivery of the pics via text, all with AT&T cell service.

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  • John Lockburner

    That's usually something ATT is doing, it's cell phone related, not to the camera. Can you set up your friends with guest access to the app?

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  • John Jackson

    Yes they can use the app, but 3 of the cameras are used as security cameras, so getting text alerts is critical. The notifications via the app happen for every picture from every camera, which with 9 cameras doesn't work. We only need "real time" notifications from the security cameras. 

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  • John Lockburner

    That makes sense, hopefully ATT straightens it out soon

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  • Elizabeth Swoope

    Just don’t get too reliant on text pics arriving on time. AT&T, bless their little black hearts, has been known to bottle up texts and deliver them hours later.

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  • John Jackson

    Spartan REALLY needs to add the ability to notify on certain cameras through the app. Otherwise, if you have a mixture of both security and game cams it makes the app useless for security purposes.  

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  • John Lockburner

    It should be available in the next few weeks

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  • John Jackson

    That would be awesome and would greatly reduce the dependency on text messages for a lot of people I think. 

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