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  • Elizabeth Swoope

    Are the photos on the portal (web site)? 

    Have you done the Hello test (camera in setup mode, on the network, fourth tab, scroll down to Diagnostics, Hello test)?

    Have you taken/sent manual photo (camera in setup mode, on the network, aim it at something, OK to take picture, OK to send it)? What happens?

    What model camera? GC-what? Brand new camera or it’s been working and stopped? Is the firmware current?

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