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  • Eric Janson

    Will the “paused” items still be loaded tomorrow morning once back up and running or are they permanently gone?

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  • Elizabeth Swoope

    This is just the notifications. You should still get photos as usual. Now when the server is down tomorrow from noon to 2, you will not get photos and they will not come to you after the server is back up. There’s nowhere for them to stay. The camera will send them, but the server won’t accept them, so the camera will just try again for the next photo and so on until the server is back up.

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  • Eric Janson

    Very helpful. Appreciate the quick reply.

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  • Calvin Lowe

    Is this going to fix the issue where pics are not downloaded until the app is open in front of you?

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  • Phil Bancroft

    Strange, I’m getting notifications pop up, but no pictures going through.  Opposite of photos with no notifications.   Also some photos viewed more than a week ago turned back to un viewed photos. 

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  • Elizabeth Swoope

    Calvinlowe,

    iOS or Android? Are you running the latest version of the app? A new one has been released for both operating systems within the last couple or three days. I’m not seeing that behavior on any of my devices.

    banc123,

    I think they have not shut them off or been able to shut them off. Everything seems to be working same old, same old for me.

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  • Calvin Lowe

    Yes the app was updated yesterday. I have both iOS and android and neither download unless opened. Also, people who I have the cameras shared with are having the same issue. It all started immediately after spartan released this new version of the app earlier this year

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  • Phil Bancroft

    Mine gets stranger.   Getting no pics come through the ap or loaded to the server for “my” 11 cams. However the 3 shared cams from a friend on the ap are now sending pics.   

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  • Elizabeth Swoope

    I have been getting pics all evening but only got about half of my 9 pm event photos. We’re all just going to have to be patient until the maintenance is complete.

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