not sending photos

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brandonhill55

i setup my spartan on my food plot went thru setup it initialized and sent a test pic. i turned it to on then did a few things on my quad and it took and sent another pic to the app. so figured it was working . no pictures all evening or all night . portal has no pics either. camera firmware updated. premium credits i have 1. send automatically icon is slid to on , any help i think i’m doing something wrong maybe a setting or something. data plan from spartan . thanks for any help

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  • brandonhill55

    defaulted camera still after turning on sends one pic to app and then lays dormant wont send another

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  • John Lockburner

    Where are you getting your data from? Spartan or ATT?

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  • brandonhill55

    spartan

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  • brandonhill55

    i have 1 month 1 premium credit

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  • John Lockburner

    Go into the settings in the cameras menu and go to diagnostics and then APN, the password is 1-2-3-4-5-6. If the APN is set to APNbl change it to APNsp, if it's set to APNsp change it to APNbl. Hit OK when it asks you to and then back out to the main menu. Turn the camera off for a few seconds and then back to set up, take and send two manual pictures and then turn it to on and see if it will send you a picture now.

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  • brandonhill55

    ok it was on abnsp changed to bnl. sent two test manual pics fine received both . flip to on position still in sleep mode acts dead won’t trigger a pic when in on position...

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  • John Lockburner

    Still saving the pictures that it takes when you switch it to on to the SD card though correct?

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  • brandonhill55

    yes still saving on card

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  • brandonhill55

    using a class 10 sandisk 32gb been formatted prior to using

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  • John Lockburner

    The only other thing that I can think of right now is to try a different memory card

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  • brandonhill55

    put in a class 10 16 go card formatted. same thing sends test pic fine . on position won’t send but saves them on sd still

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  • brandonhill55

    how hard is it to get a hold of a representative from spartan? called twice left two messages and sent an email

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  • John Lockburner

    They will get back to you, just give them a chance, it's the busy season with everyone getting ready for hunting seasons. If you want to email me your portal log in information I can take a look at things for you. My email is johnny.lockburner@spartancamera.com

     

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  • brandonhill55

    ok i emailed you my login and password

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