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  • John Lockburner

    The only issue is if you were receiving your pictures by text to a Verizon cell phone. Have you checked your premium credits and data plan? Where are you purchasing your data from and what is/are the camera model numbers?

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  • Michael Harrup

    i am att. i have premium credits and plenty of plan. no pics on the app or the website??? 2 cams are 3g and the third a brand new 4 g.

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  • Elizabeth Swoope

    I was getting pictures all day and all through the night. Have over 175 from overnight and it would be a lot more if my feeder cam weren’t down because of low batteries.

    Did you get a status report from any of your cameras after the last pictures?

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  • John Lockburner

    Did they all stop at the exact same time? Look at the P# on the bottom right of the last few night pics, do you see anything other than P5? Highly unlikely that they all had batteries go dead at the same time but let's eliminate that as a possibility.

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  • adamnguyen
    • Edited

    I have 3 Spartan Cameras 2 are GC-V4Gb and one is GC-Z4Gb.

    all 3 cameras on on the Verizon Network. they all stopped sending pictures at 8/27.

    all cameras have updated firmware but are not able to send pictures to sell phones. any assistance would be appreciated. TIA

    Ran the Hello test diagnostics on all 3 and the camera said they were successful.

    sent test photos to phone but did not receive any photos.

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  • John Lockburner

    If you are having the pictures sent to a Verizon cell phone that's the problem, Verizon has been filtering the photos so they don't go through. You'll either have to have them sent to an email address or start using the app. If you are using the app then check your premium credits.

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  • adamnguyen

    Correct, it’s going to my cell number @vzwpix.com for over a year that goes straight to my text messages. All 3 cameras just stopped working at the same time.

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  • John Lockburner
    • Edited

    Yep, that's got to be your problem then. Verizon's automatic spam filters are treating the pictures like they are spam so they aren't getting through to you.

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  • adamnguyen

    thank you jdeerhunterpics!

    rerouted the photos to an email address instead of verizon's email address and photos started sending! where there was an away to release the photos coming from @hcowirless.com

    thanks again!

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  • John Lockburner

    You're welcome, do you have them sending to a Gmail account now?

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  • adamnguyen

    yes that is correct.

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  • John Lockburner

    Did you set Gmail up to auto forward to your phone texts?

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  • adamnguyen

    my game plan is to create a separate email address and to forward all photos to my phone. again, i appreciate the support!

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