AT&T BLACKOUT 3G

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Jeffrey Zirkle

• August 25, 2019 22:39

So my camera has always been a battery hog. 30 days and it's dead. So I have messed with it since 2017. That was the last firm wear update. I broke it out today and reactivated the data and tried to update the firmware and it will not install . I have tried everything to no avail. I wonder if I need to use a laptop instead of my phone to put the file on my SD card.

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  Elizabeth Swoope

  • August 25, 2019 23:09

  I have never used a phone to save the file to an SD card, only a computer. Format the SD card in the camera, then copy the file to the SD card using your computer.

  Are you using Auto (text/email) or Premium? If you are using premium, you can request the Over The Air FW update from the app on the Status Report page. Get the camera online, take/send a manual photo and if you get that, then request the OTA update, then take/send another manual photo and watch the camera’s screen.

  Manual update is pretty straightforward unless you are not at all tech savvy.

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  Jeffrey Zirkle

  • August 25, 2019 23:48

  Like is will get to 66 out of 75 updates then it will fail. So I tried it again and same thing.

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  Jeffrey Zirkle

  • August 26, 2019 00:20

  I used the laptop and it finally took the update. Now let's up the battery consumption gets resolved.

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  Elizabeth Swoope

  • August 26, 2019 01:09

  The newer firmware is probably for connection problems, and connection problems do have a negative effect on battery life. Fingers crossed that this helps. Thanks for letting us know that you were able to update your FW.

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  Jeffrey Zirkle

  • August 26, 2019 02:00

  So will this update cover all the updates since 2017 ?

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  Elizabeth Swoope

  • August 26, 2019 02:02

  There’s only ever one firmware update, not like Windows where it’s pieces and parts every time you turn around. Whatever firmware file that’s posted has everything in it.

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  Elizabeth Swoope

  • August 26, 2019 02:23

  I mean one FW update for each model cameras, because there are different firmwares for different models, but there’s only one for any given model and it’s always the latest one.

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