premium credits purchase

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John Scola

• September 23, 2019 02:14

I'm trying to purchase premium credits so I can receive pictures since I'm not getting them via text. I am not seeing the 'purchase credits" link on my app or any option at all to purchase credits. I click on account,premium credits and all that pops up is 'check credit' & "usage history" nothing else.

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  Elizabeth Swoope

  • October 26, 2019 19:25
  • Edited

  If you are using iOS, you cannot purchase credits through the app. You’ll need to use a browser to go to www.spartancamera.com, log into your account, then SHOP, Premium Credits.

  Have you swapped your camera from Auto to Premium and registered it to your account?

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  Lee Oneill

  • October 26, 2019 18:24

  I’m also having the same issue I have had this camera almost a year and the past couple months they took the tab off of the app and I cannot find them anywhere

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  Lee Oneill

  • October 26, 2019 18:26

  When did this stop? I use to beable to purchase them on my iPhone up until the last 2 months

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  John Lockburner

  • October 26, 2019 18:31

  Lee you'll have to log on to the online portal and go to shop and buy credits.
  My.spartancamera.com

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  Elizabeth Swoope

  • October 26, 2019 19:24

  If you are using the iOS app, that feature was removed because Apple wants its cut. It is available in the Android app.

  Lee oneill,

  How to purchase credits was listed in my message immediately above yours, but I'll repeat it here:

  www.spartancamera.com, log into your account, then SHOP, Premium Credits.

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