Camera settings option in app not working

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Calvin Lowe

• September 24, 2019 00:26

I click on camera setting under each camera and a box comes up saying “retrieving settings from server” along with the spinning wheel of death. Eventually another box pops up saying “saving settings to server” but I am never able to see the page that has the camera settings. It is happening to all cameras on my app

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  Elizabeth Swoope

  • September 24, 2019 01:22

  What’s your cell phone carrier? 

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  Calvin Lowe

  • September 24, 2019 09:32

  Verizon

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  John Lockburner

  • September 24, 2019 10:38

  Jack is it working better this morning?

   

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  Calvin Lowe

  • September 24, 2019 22:07

  Yes it is. What was going on?
  Thanks

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  John Lockburner

  • September 25, 2019 01:25

  Not 100% sure but it looks like maybe Verizon was having some speed issues that were causing the app to act strangely

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