Firmware Update will not process

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  • Elizabeth Swoope

    Since you mention “in sequence”, it sounds like you’ve checked the picture numbers on th3 portal and they are sequential. 

    It’s usually either battery or SD card, but from what you say, those are both fine. What’s the FW date on the camera?

    if the camera has a very old FW, it’s possible that it’s one that doesn’t support OTA update (I think there was one of those versions, but it doesn’t seem likely your camera would have that version).

    You May hav3 to update manually the next time you go to the camera.

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