What do these errors mean?

Follow

bradley olson

• October 10, 2019 05:02

I can't get into Status Report or Camera Settings for one camera. All others are fine. Call API/v1/mobile/camera action Status: Gateway Timeout Error inquire settings

0

• 

  Trent Montz

  • October 10, 2019 07:24

  Mine is gibbing me an error too

  0

  Comment actions Permalink
• 

  Elizabeth Swoope

  • October 10, 2019 10:22

  I’ve seen a couple of errors and have reported them but it’s several hours before the office opens. Whatever the problem is, it will be dealt with.

  0

  Comment actions Permalink
• 

  John Lockburner

  • October 10, 2019 10:54

  Bradley, I have seen that when I have poor cellphone reception. Like Liz said we have also seen a few errors and the proper people notified.

  0

  Comment actions Permalink
• 

  bradley olson

  • October 10, 2019 12:42

  This morning I'm getting "SORRY THE PROGRAM IS OUT OF ORDER"!

  0

  Comment actions Permalink
• 

  John Lockburner

  • October 10, 2019 12:48

  Thanks for the info Bradley, I'm sure it's all related, hoping to hear something soon.

  0

  Comment actions Permalink
• 

  John Lockburner

  • October 10, 2019 13:13

  Mine seems to be working again

  0

  Comment actions Permalink
• 

  bradley olson

  • October 10, 2019 13:52

  As does mine. At least I can access the app again. I made my morning changes to settings. Will see how long until they take affect.

  0

  Comment actions Permalink
• 

  John Lockburner

  • October 10, 2019 14:11

  They should take affect right after the camera sends it's next picture.

  0

  Comment actions Permalink
• 

  bradley olson

  • October 10, 2019 20:33

  No pictures sent all day. That is VERY unusual. All camera have actions pending.

  Any idea what the issue was this morning?

  0

  Comment actions Permalink
• 

  Elizabeth Swoope

  • October 10, 2019 20:36

  There was a problem with the API server (whatever the heck that is), but it was fixed this morning. All 31 of my cameras checked in with a picture at 9 this morning and again at 3 this afternoon and I've been getting pictures from the ones that typically send pics all day. Mine are a mix of AT&T (20), Verizon (8), US Cellular (2), and Sprint (1), and a mix of 3G and 4G (both for all but Sprint).

  0

  Comment actions Permalink

Please sign in to leave a comment.