New sim card

Comments

5 comments

  • Elizabeth Swoope

    Is the second camera on your Verizon account? Does it pass the Hello test? (Camera in setup mode, on the cell network, Menu, fourth tab, scroll down to Diagnostics, Hello test)

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  • Leroy Murray

    It’s not on my Verizon account, either is the first one. I just bought a data service through spartan. So not sure about that. And the hello test failed. X2

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  • Elizabeth Swoope

    If you bought data from Spartan, your cameras won’t be on your Verizon plan. Have you gotten an email from Spartan confirming activation of your plans? Sometimes that takes a little time. The Hello test fails because you don’t have active data plans. Give it a little time (as long as you’ve gotten the purchase confirmation).

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  • Leroy Murray

    I bought one data plan and that camera is up and working good. When I try to add the second camera, it just s asks for the module number and registration number. Do I need to buy another data plan?

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  • John Lockburner

    Yes, you need a plan for each camera

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