Won't reconnect after FW Update

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Trey Ingram

• October 24, 2019 12:12

Liz - I followed all the steps you suggested.  The FW Update appeared to work fine but after the camera searched for the network it returned the message "Register network failed, please check your SIM card and restart."  I was connected to the network prior to the FW Update.  I tried to set the camera to default settings but it did not change.

As always, thanks for your help.

 

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  John Lockburner

  • October 24, 2019 12:17

  Trey, what is the model of your camera? Would it be possible to post a picture of the information screen on the camera?

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  Elizabeth Swoope

  • October 24, 2019 12:28

  Check the SIM, the antenna, and the SD card. Johnny’s having you check the FW update. You might have to do that again manually.

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  Trey Ingram

  • October 24, 2019 12:59

  Okay, I turned the camera off for awhile and when I turned it back on it initialized properly.  The Hello Test was successful so hopefully it is working now.  Thanks for the quick responses.

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  John Lockburner

  • October 24, 2019 13:00

  That's good news, you should be good now.

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