Cannot get camera to send to email upon motion detection

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  • Elizabeth Swoope

    GC-what? It would be helpful if we know the exact model. There are quite a few different 3G models.

    Batteries anything other than full bars are low battery. You probably would be wise to change the batteries.

    You mention email, so are you using Auto or Premium? Premium is the portal/app (and to email if you enter an email address on the portal for delivery options then check it). Auto is direct to email (which may be a phone number in email format although that is no longer supported). 

    What carrier is your phone? Are you using a phone number in email format (e.g., @vzwpix.com or @mms.att.net)? 

    Is the firmware current? (In setup mode, Menu, third tab, Information, what’s the firmware data)?

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