Not sending photos

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Garrett Johnson

• November 24, 2019 12:51

For some reason two of my cameras will quit sending photos they have plenty of battery power left but just stop sending. I'll go to the camera and turn it off then back on send a test photo then it starts working again. What would be causing this because it has happened several times and these cameras are less than a year old and have full service. Spartan blackout AT&T

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  Elizabeth Swoope

  • November 24, 2019 13:49

  What SD cards are you using? Have you tried formatting the cards in the camera?

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  Elizabeth Swoope

  • November 24, 2019 13:51

  Also, is your firmware current?

   

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  Garrett Johnson

  • November 24, 2019 14:00

  Yes firmware is up to date. I am using SanDisk 16GB Class 4 I haven't re formatted them but I didn't think that would effect the camera sending photos.

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  John Lockburner

  • November 24, 2019 16:13
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  The SD cards need to be a class 10 and 80mbs or higher is preferred. I'll bet that is what's causing your problems. You do want to format the card in the camera ever time you put it in the camera.

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  Elizabeth Swoope

  • November 24, 2019 18:59

  

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