App not refreshing in background

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3 comments

  • John Lockburner

    Have you tried restarting your phone? There should be an app update coming out soon I believe for iOS devices. I'm sure Liz will see this soon and maybe have some ideas. I have an Android phone so I'm not much help with this issue.

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  • Dylan Barrow

    Yeah I’ve restarted it, reinstalled the app and still doesn’t do anything in the background

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  • Elizabeth Swoope

    Unfortunately, Apple and iOS do things their own way. I have three iPads. Sometimes they download pics beautiful, sometimes the pics don’t download for hours and then download all at once after I close and reopen the app. Different iPads behave differently at the same time (on the same WiFi in the same room). It is definitely annoying.

    It’s not just this app. Facebook Page Manager often waits several hours before letting me know that someone has messaged the FB page, and that person and I have already had a long conversation and may already be done. 

    I wish I had better news but right now I’m stumped. 

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