Clock time stamp incorrect

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John Massey
Date is incorrect on time stamp and time is showing number of hours since I turned camera on again. The forced status shows correct date and time. The time stamp on photo incorrect. It’s been 24 hrs with multiple pictures
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  • John Massey

    Correct time zone as well in settings

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  • John Lockburner
    • Edited

    Is the cameras firmware up to date? I would try a settings update just to make sure the camera received the time zone setting correctly and then after that updates try a status report request again.

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  • John Massey

    Working now.

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  • Kim Goodnow

    We have 4 active cameras. One is off on time by about 45 minutes. How can I correct this?

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  • John Lockburner

    Make sure that the time zone is set in the camera settings on the app and then update the settings and then request a status report.

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