Credit card charged again

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Todd Tucker

• December 29, 2019 13:46

I initially paid for three months service as well as bought two extra premium credits to go with my new camera. Everything has worked great. Hunting season over an my credit card hit for $35.99, service till March. I don’t need this an didn’t authorize it

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  John Lockburner

  • December 29, 2019 14:41

  The plans auto renew so if you don't wan't the service to continue you need to cancel it. If you are getting your data through Spartan you also don't need the premium credits.

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  Jeff darge

  • December 29, 2019 20:52

  So how do we cancel,I had exact thing happen today?

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  Jeff darge

  • December 29, 2019 20:52

  So how do we cancel,I had exact thing happen today?

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  Jeff darge

  • December 29, 2019 20:53

  So how do we cancel,I had exact thing happen today?

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  Elizabeth Swoope

  • December 29, 2019 20:58

  Log on to your account at my.spartancamera.com. Camera Management, then Account and Wireless Subscriptions (I think... you need to find Wireless Subscriptions and you should be able to cancel from there).

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  Jeff darge

  • December 29, 2019 21:33

  Elizabeth, I looked through everything and can not find a place to cancel?

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  Elizabeth Swoope

  • December 29, 2019 22:14

  Under Wireless Subscriptions, your subscription should be there and there should be an option to cancel from there. I don’t have one of those plans so I can’t get to one to look at it to tell you exactly where. I just know that people have cancelled so the option should be there somewhere.

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