Verizon go cam

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Chris Nail
As of Monday night my camera stopped sending after daylight pictures and I know there are deer coming out because they have been more active where the camera was placed. Most of my videos are taken after daylight hours.
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  • John Lockburner

    Are you getting daytime pictures/videos on Tuesday though today just no nighttime or did the camera stop all together? Are you running the camera on video mode only?

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  • Chris Nail

    Yes I’m getting daytime pictures but nothing after dark and yes video only. And I also reciived a video with nothing on it unti 2 second mark and a deer just popped out of nowhere walking right to left I can only get a glimpse of it. For a brief moment

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  • John Lockburner

    Sounds like maybe your batteries are low? Are your using any start/stop times?

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  • Chris Nail

    No start and stop times haven’t changed anything from when I received it and I’m showing 3 bars on the battery

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  • John Lockburner

    Three bars is low, especially if using lithium, the battery meter shows voltage, it's not like a fuel gauge. I'll bet the extra power needed to use the flash at night is what's keeping it from taking night time videos. Maybe try changing it to photo until you can get there and change them.

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  • Chris Nail

    Plus I just received a notification of a picture. Then I open the app and nothing is showing new.

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  • Chris Nail

    Just now changed it to picture only mode we will see how that does

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  • John Lockburner

    Sounds like low battery for sure. Keep us posted on how it goes. I'll bet your pictures at night show P1 or P3 on them.

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  • John Lockburner

    Have you tried the photo+video option?

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  • Chris Nail

    Yeah and I’m only getting daylight hours on the pictures.

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  • Elizabeth Swoope

    Have you tried resetting your camera to defaults? 

    The suggestion for photo + video was about prolonging battery life, not about the camera not sending pics at night.

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  • John Lockburner

    Same deal with the flash at night for pics, batteries might just be so low that they don't have enough power to run the camera with the flash. What type of batteries are you using? The default is a good suggestion.

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  • Chris Nail

    I have yet to receive a picture or anything for 24 hours.

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  • Elizabeth Swoope

    Please post a screen shot of the status report from the app. You’ll need to use the desktop version of the web site, not the mobile version, to be able to do that.

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  • John Lockburner

    If you aren't getting anything then the batteries probably finally died completely.

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  • Chris Nail

    Why is it showing the battery life is 2 bar?

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  • Elizabeth Swoope

    Chris,

    Please read this article. It contains some information that you may find useful.

    https://support.spartancamera.com/hc/en-us/articles/360040556673-The-non-Ghost-battery-indicator-may-not-mean-what-you-think-it-means

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